Performance management

Goal of the training course

To provide participants with an understanding of the underlying principles and issues related to the development and delivery of a performance management approach in the organization.

Theme-based blocks.

1. Fundamentals of the performance management system
• Why performance needs to be assessed and who should be involved in this process in the organization
• Performance assessment methodology.
• Underlying issues arising during the delivery of the performance management assessment process.
• The kinds of problems that may arise and the main methods for resolving them.
2. Goal-setting
• Identification of the Key Result Areas
• Goal-setting process – how to correctly identify and set goals.
3. Assessment of goals
• Personnel attestation in the performance management system
• Main performance assessment methods
• Measurement methods for the results of the work
4. Planning of competency development
• Provision of oral feedback to a subordinate based on the results of appraisal events.
• Discussion of the strengths of the subordinate and training requirements/learning needs.
• Behavioral strategy in situations where the subordinate may demonstrate that he/she is unable to accept or resists feedback
• Identification of priority competencies for development.
• Elaboration of recommendations on how to develop competencies.
• Compilation and agreement of development plans.

Duration of the training course 1-2 days depending on chosen theme-based blocks according to client needs.

Format: corporate